Zebra's Industry Solutions can give your business a competitive advantage by connecting people, assets and data to help you make better decisions.
Scale and energize your retail strategy with a digital backbone that unifies your team, informs priorities and drives results with Zebra's retail technology solutions.
Zebra’s mobile computing, scanning, and printing solutions connect each operational area in your warehouse to give you the agility to realize transformational gains.
Zebra's healthcare technology solutions provide patient identity management, mobile health devices, and business intelligence data to improve efficiency.
Zebra’s manufacturing technology solutions enable manufacturers to become more agile, optimize plant floor performance and embrace market changes.
Zebra's market-leading solutions and products improve customer satisfaction with a lower cost per interaction by keeping service representatives connected with colleagues, customers, management and the tools they use to satisfy customers across the supply chain.
In today's world, the demands on transportation and logistics companies are higher than ever. Dedicated Warehouse, Fleet and Delivery, and Yard and Terminal solutions enable visibility to every aspect of your business and keep operations running flawlessly around the clock.
Zebra's hospitality technology solutions equip your hotel and restaurant staff to deliver superior customer and guest service through inventory tracking and more.
Empower your field workers with purpose-driven mobile technology solutions to help them capture and share critical data in any environment.
Learn how Zebra's public sector technology solutions empower state and local governments to improve efficiency with asset tracking and data capture devices.
Zebra's range of Banking technology solutions enables banks to minimize costs and to increase revenue throughout their branch network. Learn more.
Zebra's range of mobile computers equip your workforce with the devices they need from handhelds and tablets to wearables and vehicle-mounted computers.
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Zebra's OEM scan engines, imagers, and private label OEM products offer flexible integration and help enhance product development with modern OEM technology.
Zebra's environmental sensors monitor temperature-sensitive products, offering data insights on environmental conditions across industry applications.
Keep labor costs low, your talent happy and your organization compliant. Create an agile operation that can navigate unexpected schedule changes and customer demand to drive sales, satisfy customers and improve your bottom line.
Empower the front line with prioritized task notification and enhanced communication capabilities for easier collaboration and more efficient task execution.
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Reduce uncertainty when you anticipate market volatility. Predict, plan and stay agile to align inventory with shifting demand.
Drive down costs while driving up employee, security, and network performance with software designed to enhance Zebra's wireless infrastructure and mobile solutions.
Explore Zebra’s printer software to integrate, manage and monitor printers easily, maximizing IT resources and minimizing down time.
Make the most of every stage of your scanning journey from deployment to optimization. Zebra's barcode scanner software lets you keep devices current and adapt them to your business needs for a stronger ROI across the full lifecycle.
RFID development, demonstration and production software and utilities help you build and manage your RFID deployments more efficiently.
RFID development, demonstration and production software and utilities help you build and manage your RFID deployments more efficiently.
Zebra DNA is the industry’s broadest suite of enterprise software that delivers an ideal experience for all during the entire lifetime of every Zebra device.
Advance your digital transformation and execute your strategic plans with the help of the right location and tracking technology.
Boost warehouse and manufacturing operations with Symmetry, an AMR software for fleet management of Autonomous Mobile Robots and streamlined automation workflows.
The Zebra Aurora suite of industrial automation software enables users of all experience levels to solve their track-and-trace and vision inspection needs.
Zebra Aurora Focus brings a new level of simplicity to controlling enterprise-wide manufacturing and logistics automation solutions. With this powerful interface, it’s easy to set up, deploy and run Zebra’s Fixed Industrial Scanners and Machine Vision Smart Cameras, eliminating the need for different tools and reducing training and deployment time.
Aurora Imaging Library™, formerly Matrox Imaging Library, machine-vision software development kit (SDK) has a deep collection of tools for image capture, processing, analysis, annotation, display, and archiving. Code-level customization starts here.
Aurora Design Assistant™, formerly Matrox Design Assistant, integrated development environment (IDE) is a flowchart-based platform for building machine vision applications, with templates to speed up development and bring solutions online quicker.
Designed for experienced programmers proficient in vision applications, Aurora Vision Library provides the same sophisticated functionality as our Aurora Vision Studio software but presented in programming language.
Aimed at machine and computer vision engineers, Aurora Vision Studio software enables users to quickly create, integrate and monitor powerful machine vision applications without the need to write a single line of code.
Adding innovative tech is critical to your success, but it can be complex and disruptive. Professional Services help you accelerate adoption, and maximize productivity without affecting your workflows, business processes and finances.
Zebra's Managed Service delivers worry-free device management to ensure ultimate uptime for your Zebra Mobile Computers and Printers via dedicated experts.
Find ways you can contact Zebra Technologies’ Support, including Email and Chat, ask a technical question or initiate a Repair Request.
Zebra's Circular Economy Program helps you manage today’s challenges and plan for tomorrow with smart solutions that are good for your budget and the environment.
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Build your reputation with Zebra's certification offerings. Zebra offers a variety of options that can help you progress your career path forward.
Build your reputation with Zebra's certification offerings. Zebra offers a variety of options that can help you progress your career path forward.
Historically, banks may have hesitated to adopt emerging technologies, especially for their own internal usage. There were often well-intentioned reasons for this, such as security, privacy, and regulatory concerns. As a result, branch banks often faced lagging communications speed and efficiency.
However, some branch leaders should view the arrival of COVID-19 – with its unique performance pressures – as an opportunity driver for communications and operations transformation.
For example, the pandemic has further stressed outdated communications processes and systems that were already struggling to keep branch staff aware of new offerings and other pertinent business happenings. Yet, this is possibly the most crucial of times for bank executives to improve manager-employee interactions. Therefore, COVID-19 provides a compelling case to stop delaying modernization and embrace tools that can facilitate secure, reliable, and audit trail-enabled mobile communications among all staff, regardless of physical location or role.
This simple innovative step will immediately empower branch networks to be nimbler— and more responsive to other non-pandemic emergencies or events, such as hurricanes, floods, blizzards, and so on. And, if you choose communications technologies that are highly scalable, you can adapt them as needed over time to help boost operational compliance and efficiency as well as branch associate productivity and morale – all of which can lead to a more substantial return on investment (ROI).
I realize that you may be hesitant to make any drastic changes right now. The pandemic has been quite disruptive to operations, and you don’t want to do anything that may compound operational challenges. But know that remaining on outdated systems presents far greater risks today than upgrading to a modern mobile communications platform. Communications transformation is something bank leaders must embrace if they don’t want to run the risk of miscommunication – or missed communications – among staff. Plus, this is a great chance to enable improvement and future agility in the face of the next national (or local) crisis.
Traditional banking communications were based on location-centric processes, typically using paper, phone and email channels. This approach was always inadequate for today’s branching needs. According to Reflexis’ International Branch Banking Employee Survey:
Given the current state of branch transformation, these inefficient legacy communication strategies are no longer viable. From managing schedules to communications and training, employing a consolidated and agile approach to branch operations can increase efficiency and growth, allowing branches to operate more holistically.
The primary issue is that many banks lack a common communication platform and toolset to enable agility. Currently, front-line associates improvise with their own tech workarounds, using unapproved or non-sanctioned apps such as WhatsApp or personal SMS. This situation can have unintended negative consequences:
Today, perhaps more than ever, branch operations managers must ensure that their communications reach the right staff at the right time so that the most appropriate action can be taken to the benefit of the bank and its clients. But, without better communications tools in place, it’s unlikely their teams will become aware of, much less be able to respond to, the ever-changing and expanding demands of today’s branches.
Fortunately, there are on-demand mobile software solutions available to rapidly address these problems – and support associate wellbeing, engagement and morale. If you want to improve employee communications, drive better customer experiences and increase branch success, now and into the future, look for mobile applications that:
If you need to transform your branches’ communications processes and systems but want to ensure it does not become burdensome on IT, employees or customers, give us a call. We’re happy to talk with you about your mobile technology options and help map out a transformation plan that will enable you to achieve your goals.
Brian Wallace serves as the General Manager of Banking at Reflexis, which was acquired by Zebra in 2020. He has over 20 years of experience developing and executing operational strategy and technology solutions across both retail and banking.
Brian founded the Branch Workforce Planning team at JPMorgan Chase, transforming its capabilities to deliver improved scheduling practices, regulatory compliance, wait times and customer satisfaction. While at The Home Depot, Brian was responsible for over $250MM of cost savings through driving efficiencies across store operations, supply chain, and merchandising.
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